Introduction.

At Donorlytics Inc. ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you share when using our website and platform.

Scope.

This Privacy Policy applies to visitors of our website (donorlytics.com) and users of the Donorlytics platform (including app.donorlytics.com or any subdomain we operate). By accessing or using our services, you agree to this Privacy Policy.

What We Collect.

We may collect the following types of information:

1. Contact Information: such as your name, email address, organization name, and job title
2. Account Information: login credentials, organization profile, and user preferences
3. Usage Data: how you interact with our platform and website (e.g., page visits, actions taken)
4. Uploaded or Connected Data: information imported from your nonprofit’s systems (e.g., donor databases, fundraising tools)
5. Communications: records of messages, support requests, or feedback
6. Device and Browser Data: IP address, browser type, and device identifiers

How We Use Your Information.

We use the information we collect to:

1. Operate and improve our website and platform
2. Provide support and respond to your inquiries
3. Deliver product updates and relevant communications (you can opt out anytime)
4. Analyze usage to improve performance and user experience
5. Ensure platform security and prevent misuse
6. Comply with legal obligations

Sharing and Disclosure.

We do not sell your personal data.

1. Trusted third-party providers who assist with infrastructure, analytics, email delivery, and customer support
2. Legal authorities if required by law, regulation, or valid legal request
3. Business successors in the event of a merger, acquisition, or asset sale, with appropriate notice

Cookies & Tracking Technologies.

We use cookies and similar tools to:

1. Understand website usage
2. Improve functionality and performance
3. Customize content and remember user preferences

You can disable cookies in your browser settings. Note that some features may be affected.

Data Security.

We implement industry-standard security measures to protect your information. While no online service is entirely risk-free, we take data protection seriously and continually update our safeguards.

Your Rights and Choices.

You have the right to:

1. Access and review your personal information
2. Request corrections or deletions
3. Deactivate your account
4. Opt out of marketing emails

To submit a request, email us at privacy@donorlytics.com.

Data Retention.

We retain information as long as necessary to provide services and fulfill the purposes outlined in this policy. Data may also be retained to meet legal or operational requirements.

Children’s Privacy.

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If we become aware of such information, we will delete it.

Changes to This Policy.

We may update this Privacy Policy periodically. If significant changes are made, we will notify you by email or through our platform. The most recent version will always be available on our website.

Contact Us.